We’re transforming buying and selling tech for the better.
Making it easier to shop or swap with on-demand services and devices you can trust. When you rehome your phone we give you better prices for your devices, saving you money and CO2 when you upgrade to reboxed.
It’s not just a new way of buying and selling tech, it’s a whole new mindset.
The process
Science, not guesswork
Buying used tech can be very hit and miss. That’s because the grading system most dealers use is too broad, too vague and based on opinion, not data.
We knew that if we wanted to help make buying used and refurbished phones go mainstream we needed to make the whole process safer, smarter – and above all, more scientific. Enter the TechCheck®. Our diagnostics inspection process and mobile app built by our expert TechCheck® engineers.
Together, we can help cut down e-waste.
The reboxed revolution
The TechCheck® certification
TechCheck® is our industry leading device certification program run and verified by in house expert engineers. Our 70-point diagnostic check lets us pinpoint the condition of your phone, so you get the best price when you sell. And peace of mind when you buy.
Our TechCheck® test over 70 key points including
- Screen and casing
- Hardware and buttons
- Software
- Screen and casing
What makes reboxed different? →
What’s in a reboxed box?
Not only is every reboxed device TechCheck® certified, with a 12 month warranty and is unlocked and ready to rock. We reward you and the planet for choosing reboxed. Every device comes with
- Charging cable
- 5 trees planted
- Microfibre cleaning cloth
- 12 month buyback guarantee
A greener choice →
12 Month TechCheck® guarantee.
Every reboxed phone comes with a free 12 month warranty. Because of the quality of our devices, we guarantee each one will be free from any refurbished defects or faults for 12 months – or we’ll replace it.
Our TechCheck® guarantee covers
- Technical defects
- Faults caused by parts or materials
Our guarantee
How it works
First, you send your device to us. One of our in-house tech experts will inspect it and diagnose any issues. If the problem is covered by the warranty, we’ll fix it and return it in full working order. Or if we can’t fix it, we’ll send you a like-for-like replacement. Either way, you should get your fixed or replacement phone by courier within 2-3 working days from when we first receive it.
The good, the bad and the faulty
Stuff happens, we get that. But we can’t cover you for things that are out of our control. So if your phone stops working properly because you’ve tinkered with it, dropped it, or spilled something on it, the warranty won’t cover that. If it gets damaged on the way to us because you haven’t packed it properly, we’re not responsible for that. And if it stops working properly because you’ve had it unlocked, that’s not covered either.
What's not covered?
- Issues caused by unlocking your device
- Liquid damage
- Damage to screens, fascias and surrounds (inc. fading and discolouration)
- Issues caused by third party software
- Any components added since the item was originally sold to you
- Accidental damage
If you’re having any technical issues with your reboxed phone, email us at support@reboxed.co or hit the chat button below
No worries →
Better for your pocket, better for our planet.
We’re committed to helping the environment and fighting waste. We’re aiming to be a carbon neutral business by 2022. For every phone we buy or sell we offset the devices lifetime carbon emissions by planting 5 trees and paying for carbon credits that invest in climate projects. We know planting a few trees isn’t ‘problem solved.’ That’s not what we’re about.
We have a five-point plan to make both our phones and our company carbon neutral: measure, reduce, reuse, recycle, offset. And it’s already in action.
